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Black screen after sending for repair in Mac

Recently send a functioning MacBook Pro to Apple store to fix the keyboard, but received a non functioning and black screen MacBook Pro in return. The Apple store stuffs doesn’t want to take any responsibility as I sign some data protection thing and asking me to pay for repair which cost nearly the same as a new MacBook, to fix the MacBook they broke for me. Is there anything I can do other than buying a new MacBook?

Posted on Apr 16, 2021 2:06 AM

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Question marked as Top-ranking reply

Posted on Apr 16, 2021 3:10 AM

Call Apple Support and ask for Customer Service.

Explain the situation.

1-800-275-2273



1 reply

Black screen after sending for repair in Mac

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