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Not eligible for AppleCare?

Purchased a new iPhone Pro12 max 26FEB21, I’m within the 60 day limit, why can’t I get it for my phone ?

iPhone 12 Pro Max, iOS 14

Posted on Apr 23, 2021 12:21 AM

Top-ranking reply

Level 8

36,515 points

Posted on Apr 23, 2021 4:12 AM

Where are you located?

The timing differs in some areas; for example, it is only 30 days in Japan.

If you are within the 60 day window but your phone says you are not eligible, contact Apple Support directly for further help:

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