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Macbook Pro 2016 low resolution with External Monitor (Dell U4021QW)

I just got a Dell U4021QW to use with my Macbook Pro 15 inch 2016 but the maximum 21:9 aspect ratio resolution I can get at 60Hz is 2560x1080. If I change it to 5120 x 2160 it only runs at 30Hz. I tried lower resolutions but all above 2560x1080 are at 30Hz.

I read on https://support.apple.com/kb/SP749 that the laptop supports 5120x2880 at 60Hz so I don't see why it should not support 5120 x 2160 at 60Hz. The OS is updated to Big Sur. The monitor is connected via Thunderbolt 3.


Am I missing something?



Thanks

MacBook Pro 15″, macOS 10.12

Posted on Apr 28, 2021 10:25 AM

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Question marked as Top-ranking reply

Posted on Apr 28, 2021 10:42 AM

Connecting to displays over 4096 pixels wide requires Big Sur AND (for MacBook Pro older than 2017 models) TWO interface cables. The picture is re-assembled into one with Picture-By-Picture feature of the display and the Arrangement pane in the Mac:



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14 replies

May 4, 2021 2:18 AM in response to tmartin1986

I'm planning to buy exactly the same monitor but I've a Macbook Pro 15" 2017 (https://support.apple.com/kb/SP756), so slightly newer. However I think the hardware is more or less the same. I can't believe that the LG 5K (Apple) monitor does work with just one cable via Thunderbolt and the Dell does not. How can this be explained? It's really not a solution to split the screen into two!

Did you find a solution beside of "two cables"?

Apr 28, 2021 11:01 AM in response to tmartin1986

Input Connectors

1 x DP 1.4 ( HDCP 2.2) ( 10 bit Color @ 60HZ)

2 x HDMI 2.0 ( HDCP 2.2) (10 bit Color @ 30HZ)

1 x Thunderbolt(TM) 3 ; (Alternate Mode with Display Port 1.4, super speed USB 3.2 Gen 2 (10Gbps) Upstream , Power Delivery upto 90W*) , certified for Windows® and Mac® 


So probably one ThunderBolt, one DisplayPort would be most likely to be trouble-free.

Possibly two HDMI since each would then be "ordinary" resolution. (High resolution and HDMI is an oxymoron.)

Apr 28, 2021 2:23 PM in response to Grant Bennet-Alder

It looks like ThunderBolt and DisplayPort together will work with Picture-By-Picture, though it is not really the same as one monitor. I don't think if it says it supports 5120x2880 at 60Hz this is what is meant. I would be curious if anyone got it to work to have a 5k2k display at 60Hz with a Macbook Pro 2016.


Thanks a lot for you help anyway.

Apr 30, 2021 9:29 AM in response to Grant Bennet-Alder

I got an adapter for display port and I have both halves running at 60Hz, but it is not the same as having one display. I can either have the menu bar on the left or the right half and the same goes for the dock (not in the bottom center, where I have it normally). Not sure what is worse, this or 30Hz. I don't understand why it says on apples websites that the 2016 MBP supports this resolution at 60Hz when it does not. At least this is not the solution. I was hoping by doing this I would have an option to merge both parts of the display to have one but that is not the case. Do you have any other ideas of what to try?

Apr 30, 2021 10:09 AM in response to tmartin1986

Although this may personally make you crazy, your complaints of having to have the MenuBar on top of the left half-display and the Dock at the bottom of the left half-display are not that awfully different from the way it would work on one large display. You could lo use Dock-on- left, but that would take some additional getting used to.


The real question is, can you park a window half on each virtual display and have it scroll as one? If you can, the feature works as designed.

May 4, 2021 6:27 AM in response to monsieur_s

I just found out that the Alpine Ridge (Chip for TB3) only supports DisplayPort 1.2 -> which itself only support "3840 x 2160 @ 60 Hz". So far from technical point users with Macbook Pro 15 2016-2017 do really need two cables to get 5k60. Very strange that apple this doesn't mention on their support page.

@tmartin1986: how does the display feel with the split screen?

May 4, 2021 8:28 AM in response to monsieur_s

<< However I think the hardware is more or less the same. >>


Your statement as written is NOT correct.


The processor used in the 2016 models is a 6th generation SkyLake series processor, with integrated Iris 540 or 550 graphics. Apple does not support displays wider than 4096 pixels on this MacBook Pro, forcing you to use multiple display cables to support an extremely large display.


The processor used in the 2017 models is a 7th generation Kaby Lake processor, with Integrated Intel graphics 640 or 650 graphics processor. Apple does support display wider than 4096 pixels wide on this processor, but only on Big Sur and later.

May 4, 2021 8:39 AM in response to Grant Bennet-Alder

Ok got your point, but you are going into the wrong direction - we are speaking about the 15" models. The 15" Macbook Pro are using a dedicated GPU, the intel graphics shouldn't be involved at all. But to be correct, yes, the dedicated GPU isn't the same for 2016 and 2017 models.

But both model-years share the same TB3 chip (Alpine Ridge) and in my understanding this little guy is the culprit as it supports only DP 1.2. Correct me please if I'm wrong.


EDIT: btw my Macbook Pro 15 2017 has a Intel HD Graphics 630 and NOT a 640 or 650! And I'm using the top model from this model year.

Macbook Pro 2016 low resolution with External Monitor (Dell U4021QW)

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