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Unlocked iPad

How can I reset and unlock my iPad with my serial number?


Posted on Apr 29, 2021 7:32 AM

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Question marked as Top-ranking reply

Posted on Apr 29, 2021 7:40 AM

What kind of lock? What is the message?


In no case does your serial number play any role.


There's multiple kinds of "locking" on devices. Click on the links below to find instructions on how to deal with your specific situation:


1) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: 'How to remove Activation Lock' --> https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund. If you are the owner, see the part at the end about asking Apple to reset the device.


2) Device lock: "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled" click here --> https://support.apple.com/HT204306


1 reply
Question marked as Top-ranking reply

Apr 29, 2021 7:40 AM in response to ruthley

What kind of lock? What is the message?


In no case does your serial number play any role.


There's multiple kinds of "locking" on devices. Click on the links below to find instructions on how to deal with your specific situation:


1) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: 'How to remove Activation Lock' --> https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund. If you are the owner, see the part at the end about asking Apple to reset the device.


2) Device lock: "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled" click here --> https://support.apple.com/HT204306


Unlocked iPad

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