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Mr. Bulcroft Author

Level 1

10 points

iTunes and lost music files

Why can't I access my music files on iCloud from my other devices connected to iCloud. I've always been able to do this until I joined your Apple Music then when I stopped my files disappeared. This is not a way to keep customers. I am not happy and will not buy anything from apple again since you decided that I have to pay both for iCloud storage and for Apple Music if I want to play my own music files on other devices. I thought I could synch them but not any more. What a rip off

Steven J. Bulcroft - a long time apple user but not anymore

iPhone 11 Pro

Posted on Apr 29, 2021 10:22 AM

Top-ranking reply

ed2345

Level 9

62,858 points

Posted on Apr 29, 2021 7:03 PM

I thought I could synch them but not any more.

Steven - That is not correct. To do cloud syncing, yes you need a subscription. But without a subscription you can still sync your iTunes/Music library from your computer to your devices. See steps in here:

Sync your iPhone, iPad, or iPod using your computer - Apple Support

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iTunes and lost music files

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