Alphabetizing Folders in Mail

Question

Alphabetizing Folders in Mail

I've had this issue for ~1 year now. I change folder names or added new folders in Mail, and it just puts the new/newly named folders at the BOTTOM of the list of folders. I use BlueHost webmail (iMap?) and the order of the folders looks fine in the open source webmail program, but not in Apple Mail.

I rename the folders so I can have better access; putting it at the bottom of list defeats the purpose. I've researched online before. It seems to be a problem for others.

Thank you very much :)

I have Big Sur 11.2.3

MacBook Pro 2017

Sue

MacBook, macOS 10.15

Posted on May 4, 2021 2:04 PM

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Answer 1

Top-ranking reply

jeffreythefrog

Level 6

12,794 points

May 4, 2021 3:30 PM in response to suefromrandolph

ok. that's not the behaviour i would expect. maybe try starting up in safe mode then see if the drag and drop method works.

please see this article: Start up your Mac in safe mode - Apple Support

note that safe mode loads MUCH slower.

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Answer 2

May 4, 2021 3:00 PM in response to suefromrandolph

if i open my mailboxes sidebar in apple mail, i can drag and drop the different folders into whichever order is see fit. here's my list in random order:

and here they are after dragging them into alphabetical order:

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Answer 3

May 4, 2021 3:23 PM in response to jeffreythefrog

Thanks for your reply. I forgot to mention that my left side bar doesn't respond to the dragging. I drag a folder up the list and it snaps back to its position at the bottom.

Best,

Sue

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Alphabetizing Folders in Mail

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