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you said there is a problem with payment that I have been using

I received a message that my payment plan needs to be renewed. my card had expired in April but I have the same card with a new expiration . all should be good. please tell me what you need from me now. also, no need to upgrade at this time.

iPhone 6s, iOS 14

Posted on May 4, 2021 4:50 PM

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Question marked as Top-ranking reply

Posted on May 4, 2021 5:16 PM

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

1 reply
Question marked as Top-ranking reply

May 4, 2021 5:16 PM in response to MBGAGG71

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

you said there is a problem with payment that I have been using

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