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I bought a second hand iPhone 12 and it’s asking for the last owners Apple ID password and I can get to the last owner what do I do?

I bought a second hand iPhone 12 and it’s asking for the last owners Apple ID and password but I can’t get a hold of him what do I do?

iPhone 12

Posted on May 5, 2021 9:13 AM

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Question marked as Top-ranking reply

Posted on May 5, 2021 1:32 PM

"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, one aspect of which is deterring re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


An activation lock can only be removed using information for the account that applied the lock. If you know this information follow the onscreen steps to enter the Apple ID and password used to set up the device, or enter the device passcode.


Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

1 reply
Question marked as Top-ranking reply

May 5, 2021 1:32 PM in response to dawud115

"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, one aspect of which is deterring re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


An activation lock can only be removed using information for the account that applied the lock. If you know this information follow the onscreen steps to enter the Apple ID and password used to set up the device, or enter the device passcode.


Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

I bought a second hand iPhone 12 and it’s asking for the last owners Apple ID password and I can get to the last owner what do I do?

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