Returning old phone after purchasing a new one
Do I need to make an appointment to return an old phone?
iPhone 7 Plus, iOS 14
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To get more information about the "Apple Trade In" service click on the link --> hhttps://www.apple.com/shop/trade-in
You should call any store during the pandemic to check local operations. You can also return it online (see link above, plus the FAQ at the very bottom).