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Why is it my one year free subscription for Apple TV is not activating?

I currently have a subscription to Apple TV which expires in July. I bought a new iPhone the other day which comes with a one year subscription for Apple TV. I click on the link provided in the email and nothing seems to happen. When I am finished the page refreshes right back to the starting point. I should still be able to get a free one year subscription even if I have a current Apple TV subscription right? Do I have to wait until my current subscription expires?

Posted on May 9, 2021 5:34 AM

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Posted on May 9, 2021 8:56 AM

Users can’t get a second free trial. One offer per user (or family, in case of Family Sharing).

Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple

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Why is it my one year free subscription for Apple TV is not activating?

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