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why does iphone 8 plus needs password after factory reset?

I've just gotten my grandmothers old iphone 8 plus and i factory reset it. Now it wants a password because it needs one after restarting. can you help me please.

iPhone 8 Plus

Posted on May 13, 2021 7:05 PM

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Question marked as Top-ranking reply

Posted on May 13, 2021 7:16 PM

That is activation lock, tied to your grandmother’s AppleID. She needs to sign out of iCloud on that device to release it for your use.


Activation Lock for iPhone, iPad, and iPod touch - Apple Support

2 replies

why does iphone 8 plus needs password after factory reset?

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