You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Mr. Fazookus
Mr. Fazookus Author
User level: Level 1
54 points

I use an external monitor with my MacBook,, Bluetooth keyboard won’t wake it any more.

I have woken my MacBook by tapping on the shift key for over a year now, and a few days ago that stopped working.


Now I have to take it out of the cabinet where I keep it, open the lid, press the power key and then I can close the lid and put it back in the cabinet.


A bit over a week ago it wouldn’t recognize my Bluetooth mouse, (which I’ve also been using for over a year) until I got another mouse, paired that one with the computer, and then went to system preferences and removed the non working mouse, paired it again and now it’s working.


Is this a hardware issue?!?




.

MacBook Pro (2020 and later)

Posted on May 14, 2021 6:07 PM

Reply
Question marked as Top-ranking reply
User profile for user: Grant Bennet-Alder
Grant Bennet-Alder
User level: Level 10
133,381 points

Posted on May 14, 2021 7:54 PM

Why do I have difficulty with Wi-Fi or Bluetooth devices when USB 3 devices are attached to my computer?

Some USB 3 devices can generate radio frequency interference that can cause Wi-Fi and Bluetooth devices operating in the 2.4GHz band to have issues communicating with your computer. Here are some tips to avoid this issue:


  • If your USB device has a cable long enough that you can move the device, place it away from your Mac—and make sure not to place it behind your Mac, or near the hinge of its display. The antennas for Wi-Fi and Bluetooth are located there, and USB 3 devices placed there might interfere with your wireless connections.


  • If you're using adapters or dongles on a Mac computer with Thunderbolt 3 (USB-C) ports, plug them into the front port on the left side of your Mac, or into the ports on the right side (if your computer has them). These ports are the farthest away from the antennas, making interference less likely.


  • To avoid interference on the 2.4GHz band using Wi-Fi, try using the 5GHz band instead. You can change this on your wireless base station. Bluetooth always uses 2.4GHz, so this alternative isn't available for Bluetooth.


from:

About USB on Mac computers - Apple Support

Resolve Wi-Fi and Bluetooth issues caused by wireless interference

https://support.apple.com/en-us/HT201542

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Grant Bennet-Alder
Grant Bennet-Alder
User level: Level 10
133,381 points

May 14, 2021 7:54 PM in response to Mr. Fazookus

Why do I have difficulty with Wi-Fi or Bluetooth devices when USB 3 devices are attached to my computer?

Some USB 3 devices can generate radio frequency interference that can cause Wi-Fi and Bluetooth devices operating in the 2.4GHz band to have issues communicating with your computer. Here are some tips to avoid this issue:


  • If your USB device has a cable long enough that you can move the device, place it away from your Mac—and make sure not to place it behind your Mac, or near the hinge of its display. The antennas for Wi-Fi and Bluetooth are located there, and USB 3 devices placed there might interfere with your wireless connections.


  • If you're using adapters or dongles on a Mac computer with Thunderbolt 3 (USB-C) ports, plug them into the front port on the left side of your Mac, or into the ports on the right side (if your computer has them). These ports are the farthest away from the antennas, making interference less likely.


  • To avoid interference on the 2.4GHz band using Wi-Fi, try using the 5GHz band instead. You can change this on your wireless base station. Bluetooth always uses 2.4GHz, so this alternative isn't available for Bluetooth.


from:

About USB on Mac computers - Apple Support

Resolve Wi-Fi and Bluetooth issues caused by wireless interference

https://support.apple.com/en-us/HT201542

Reply

I use an external monitor with my MacBook,, Bluetooth keyboard won’t wake it any more.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up