You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do you backup to the finder from an iOS device (iPad, in this case) without using iTunes?

How do you backup to the finder from an iOS device (iPad, in this case) without using iTunes?

iPad Pro 9.7-inch WiFi

Posted on May 14, 2021 10:38 PM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2021 7:02 PM

This support article has multiple solutions depending upon which error message you are seeing:

'If you can't back up to iCloud or restore from iCloud backup failed' click here --> https://support.apple.com/HT203516

11 replies

May 17, 2021 1:44 PM in response to Limnos

Quite right. Sometimes, the iPad shows up in the side bar and disappears, rapidly and repeatedly. Sometimes, it remains but the finder downloads additional software to it, then the iPad goes back to appearing and disappearing. Sometimes this is after starting the backup, sometimes before. Once, having gotten the backup to go quite a ways through, the panel went black and only said “could not communicate with helper application.”


This is running on a MacBook Air 13” Early 2015, with Catalina (10.15.7) and 14.5.1 on iPad Pro 9.7”. I also tried making a new account on the Air, with the same result.


The iPad appears to be recognized in the system report.

How do you backup to the finder from an iOS device (iPad, in this case) without using iTunes?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.