You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

etowah337 Author

Level 1

4 points

touch screen not working

my touch screen won't work. My phone is stuck on the power off screen when I tried

to power down

iPhone XS Max, iOS 14

Posted on May 17, 2021 5:28 AM

Top-ranking reply

shoeluvr13

Level 6

17,599 points

Posted on May 17, 2021 10:50 AM

Try a forced restart. First take off any case. Then:

Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.

View in context

touch screen not working

Similar questions