You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Frozen screen iPhone 11

My iPhone screen is unresponsive what should I do? I tried everything hard reset, restore factory settings through iTunes but still its same

iPhone 11, iOS 14

Posted on May 20, 2021 3:16 AM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2021 3:24 AM

Reading the basic troubleshooting steps you already performed (to no avail), I suggest that you make an appointment and have your iPhone inspected at an Apple Store or Authorized Service Provider among this list:--> Apple – Location Selector

Regards

Giulio

4 replies

Frozen screen iPhone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.