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I recently reset and old macbook to factory settings. Now trying to reinstall OS (Lion). When asked for Apple ID, I input my ID but it tells me my username or password are incorrect. However I am getting the two-factor authorization on my other device(s). How can I correct this?
MacBook Pro 13″, OS X 10.11
SkiBumm,
We apologize for any inconvenience that this has caused, and we’re committed to getting this sorted out. Since two-factor authentication is compatible with OS X El Capitan and iTunes 12.3 and later, it may be causing an issue with Lion. Let’s complete the following steps:
• Put in your Apple ID and password as normal.
• Get the six-digit authentication code from one of your trusted devices associated with the Apple ID.
• On your Mac, enter your credentials again, but this time add the six-digit code at the end of the password. (Don’t put a space or anything else between the password or after the code.)
If you still encounter the same behavior, we suggest following the steps in our previous message.
Stay safe and well!
SkiBumm,
We apologize for any inconvenience that this has caused, and we’re committed to getting this sorted out. Since two-factor authentication is compatible with OS X El Capitan and iTunes 12.3 and later, it may be causing an issue with Lion. Let’s complete the following steps:
• Put in your Apple ID and password as normal.
• Get the six-digit authentication code from one of your trusted devices associated with the Apple ID.
• On your Mac, enter your credentials again, but this time add the six-digit code at the end of the password. (Don’t put a space or anything else between the password or after the code.)
If you still encounter the same behavior, we suggest following the steps in our previous message.
Stay safe and well!
Hello SkiBumm,
We understand that you’re unable to install Lion on your Mac. You’ve come to the right place. It’s our pleasure to assist you. To clarify, are you using macOS Recovery as shown here: How to reinstall macOS
If so, we suggest following: How to get old versions of macOS
Thanks for reaching out. We hope you have a wonderful day!
Thanks for the reply, however you didn't help answer my problem. The issue I am having is when I try to install MacOS Lion it asks for my apple ID but it tells me my username or password are incorrect. However I am getting the two-factor authorization on my other device(s). So Im obviously inputing the correct Apple ID if its giving me the authorization on my other device.
Please advise me how to correct this?
Dobrý den, mám stejný problém. Když přidám kód z iPhonu na konec hesla na macbooku( a1181 2007). Napíše mi to: TATO POLOŽKA DOČASNĚ NENÍ K DISPOZICI , ZKUSTE TO ZNOVU POZDĚJI. Nevíte co s tím?? Děkuji za odpověď.
MoonJ,
Adding the authorization code at the end seemed to have worked. Lion is in the process of downloading. Fingers crossed it all works.
TY!
SkiBumm,
Awesome! Let us know if you need any further assistance.
Trying to Re-Install Lion OS Will Not Accept Apple ID
