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Why do I have an option of backing up my messages in my icloud, but yet I can’t get into them when I sign into my iCloud account. They have to be there somewhere because when I got a new phone, I downloaded all of the messages on to my new phone from my cloud.

iPhone 11, iOS 14

Posted on May 23, 2021 4:11 PM

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Question marked as Top-ranking reply

Posted on May 23, 2021 4:23 PM

826N94_2 wrote:

Why do I have an option of backing up my messages in my icloud, but yet I can’t get into them when I sign into my iCloud account. They have to be there somewhere because when I got a new phone, I downloaded all of the messages on to my new phone from my cloud.

Although stored in iCloud and synced from iCloud, messages are neither visible or accessible in iCloud.


Feedback for Apple goes here >>> http://www.apple.com/feedback/.

1 reply
Question marked as Top-ranking reply

May 23, 2021 4:23 PM in response to 826N94_2

826N94_2 wrote:

Why do I have an option of backing up my messages in my icloud, but yet I can’t get into them when I sign into my iCloud account. They have to be there somewhere because when I got a new phone, I downloaded all of the messages on to my new phone from my cloud.

Although stored in iCloud and synced from iCloud, messages are neither visible or accessible in iCloud.


Feedback for Apple goes here >>> http://www.apple.com/feedback/.

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