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Level 1

4 points

account has been disabled in itunes/app store

i need help on how to fix this, im not able to update apps or make any purchases.

iPhone 12, iOS 14

Posted on May 24, 2021 6:33 PM

Top-ranking reply

Level 5

4,476 points

Posted on May 24, 2021 6:38 PM

Hello madisyn69,

This most commonly occurs after a payment issue. To resolve you will need to contact Apple Support directly.

"If your account has been disabled in the App Store and iTunes Store

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. "

I hope this helps,

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