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Apps are not loading on new iPhone set up

My apps seem to be stuck loading on setting up my new iPhone 12. How to I get this going?


Posted on May 26, 2021 6:56 AM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2021 8:29 AM

Hello ssb211,


Welcome to Apple Support Communities!


It sounds like after setting up your new iPhone, you’re noticing apps not downloading in the background. We’d be happy to help.


After migrating data or restoring a backup from a previous iPhone, this may be expected behavior and the time it takes to download all of your apps may depend on network conditions, connection type, and the amount of data being downloaded.


We have a few questions for you:


How did you set up your new iPhone? You can refer to Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch for the transfer methods.


Are the apps on your home screen showing as grayed out? And approximately how long have they been loading after you activated and set up your device?


Is your new iPhone connected to a Wi-Fi network?


Here’s some information on how to Finish setting up your iPhone, iPad, or iPod touch.


Take care.

1 reply
Question marked as Top-ranking reply

May 27, 2021 8:29 AM in response to ssb211

Hello ssb211,


Welcome to Apple Support Communities!


It sounds like after setting up your new iPhone, you’re noticing apps not downloading in the background. We’d be happy to help.


After migrating data or restoring a backup from a previous iPhone, this may be expected behavior and the time it takes to download all of your apps may depend on network conditions, connection type, and the amount of data being downloaded.


We have a few questions for you:


How did you set up your new iPhone? You can refer to Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch for the transfer methods.


Are the apps on your home screen showing as grayed out? And approximately how long have they been loading after you activated and set up your device?


Is your new iPhone connected to a Wi-Fi network?


Here’s some information on how to Finish setting up your iPhone, iPad, or iPod touch.


Take care.

Apps are not loading on new iPhone set up

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