I have been asked to update my payment information. Help please

Hi BridgeAngel,

Welcome to the Apple Community where some of us do our best to help each other :)

Sounds like you might want to check your payment methods in AppleID ?

(Eg: Perhaps the expiry date for the card you have listed has expired ?)

Here's the link to Apple ID Log-in:

https://appleid.apple.com

Also

Apple support have an article online to help you:

Change, Add or Remove Apple ID Payment methods

https://support.apple.com/en-au/HT202631

Hoping that's going to help you solve the situation !

ELSE:

If you need to change your payment method (Eg: to a different card)...

This next link is where you can check what methods Apple accepts:

Payment methods that you can use with your Apple ID:

(Scroll down to find your country)

https://support.apple.com/en-au/HT202631 

If you need more info:

Here is Apple's Billing webpage:

https://support.apple.com/en-au/billing

AND

If you still need help:

You might want to contact Apple for support and service:

See a list of Apple phone numbers around the world:

https://support.apple.com/en-us/HT201232

Hope this helps you update your billing information. :)