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macOS Big Sur 11.4 update download failed error

The message indicates a connection issue.

As the picture shows, my wifi is fine, thank you.

Also, there is nothing in my trash to empty.

Anyone else experiencing this issue?

Posted on May 27, 2021 6:47 PM

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Question marked as Top-ranking reply

Posted on May 28, 2021 5:00 AM

This method may seem unnecessary but sometimes the Router Restart clears Network issues from ISP to Apple Servers


Shutdown Router. Shutdown computer and disconnect all External Drives. Restart Router. Connect to Router via Ethernet Cable. If via Wifi - Disconnect all other Devices using the Wifi - want the Maximum Bandwidth only for this computer. Restart computer in  Safe Mode. It does a Repair Disk, Clear System Cache files and only load Apple Software, extensions and Fonts. Will load slowly - Normal. Once Logged in - open Apple Apps Store and  Get the Full Version of Big Sur. It will take some time and several pauses will occur - normal. Countdown clock may say 15 minutes but in Real time may be 30 minutes. Same goes for clock at 10 minutes could be 20 minutes in Real time. Eventually , Full Installer will download and a New Application in Applications Folder will present called Install Big Sur. Stop there and perform a Time Machine Backup. If desired - have an External Drive - Copy & Paste the Install Big Sur Application to external drive for future usage - making a Bootable Installer. Now run the Installer.


Have found this method more reliable than the Software Update which is very iffy at best


Are there any AntiVirus, Disk Cleaner, Optimizers, Defrag, VPNs etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation. These Application may also Interfere with the Big Sur Update

3 replies
Question marked as Top-ranking reply

May 28, 2021 5:00 AM in response to Skyholder

This method may seem unnecessary but sometimes the Router Restart clears Network issues from ISP to Apple Servers


Shutdown Router. Shutdown computer and disconnect all External Drives. Restart Router. Connect to Router via Ethernet Cable. If via Wifi - Disconnect all other Devices using the Wifi - want the Maximum Bandwidth only for this computer. Restart computer in  Safe Mode. It does a Repair Disk, Clear System Cache files and only load Apple Software, extensions and Fonts. Will load slowly - Normal. Once Logged in - open Apple Apps Store and  Get the Full Version of Big Sur. It will take some time and several pauses will occur - normal. Countdown clock may say 15 minutes but in Real time may be 30 minutes. Same goes for clock at 10 minutes could be 20 minutes in Real time. Eventually , Full Installer will download and a New Application in Applications Folder will present called Install Big Sur. Stop there and perform a Time Machine Backup. If desired - have an External Drive - Copy & Paste the Install Big Sur Application to external drive for future usage - making a Bootable Installer. Now run the Installer.


Have found this method more reliable than the Software Update which is very iffy at best


Are there any AntiVirus, Disk Cleaner, Optimizers, Defrag, VPNs etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation. These Application may also Interfere with the Big Sur Update

May 28, 2021 6:21 AM in response to Skyholder

What's new in the updates for macOS Big Sur


As for the difficulty in getting 11.4 update downloaded - similar issues have occurred with 11.2.3, 11.3, 11.3.1 and now 11.4. Now and guessing specific to 11.4 - the peak school / university season is over. More people have the time to tend to upgrading from previous OS and or updating within the Big Sur version. Thusly, more demand, less bandwidth - more issues getting it downloaded.

macOS Big Sur 11.4 update download failed error

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