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jorj01 Author

Level 1

4 points

Updating apps

When I go to update my apps it wants my Apple ID password I type it in but it says incorrect and I’ve change my password and out the new one in and it still says incorrect

iPhone 7 Plus

Posted on May 28, 2021 6:10 AM

Top-ranking reply

Eric Root

Level 10

684,597 points

Posted on May 28, 2021 6:52 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

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Updating apps

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