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I did a software update and now I'm locked out of my Macbook Pro. It allowed me to go onto my apple ID and change the password, but it still doesn't work, and I can't open the device. What do I do?
MacBook Pro 15″, 10.15
Shutdown and disconnect all external drives. Connect to charger. Restart and immediately hold Command + r - Recovery Mode. Top Menu Bar look for Utilities >> Terminal and type without quotation marks ' resetpassword " as one word , no spaces.
The press Return key and follow the prompts. Remember the New Password as this will be required on next boot-up.
Shutdown and disconnect all external drives. Connect to charger. Restart and immediately hold Command + r - Recovery Mode. Top Menu Bar look for Utilities >> Terminal and type without quotation marks ' resetpassword " as one word , no spaces.
The press Return key and follow the prompts. Remember the New Password as this will be required on next boot-up.
marciaatpleasanthouse wrote:
I did a software update and now I'm locked out of my Macbook Pro. It allowed me to go onto my apple ID and change the password, but it still doesn't work, and I can't open the device. What do I do?
What software update did you do?
I did a software update and now I'm locked out of my Macbook Pro.
