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Downloading apps

I just bought this new iPhone 11 and when I try to go download some apps i push the get button and it does nothing

iPhone 11, iOS 14

Posted on Jun 1, 2021 6:32 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2021 6:40 AM

Have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in?


See the Apple Support article(s) below. 


Apps won’t downloaded


App Store, iTunes Store, or other Apple services - If you can't connect   


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

1 reply
Question marked as Top-ranking reply

Jun 1, 2021 6:40 AM in response to uziel162

Have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in?


See the Apple Support article(s) below. 


Apps won’t downloaded


App Store, iTunes Store, or other Apple services - If you can't connect   


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

Downloading apps

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