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Level 1

5 points

sign in to iTunes

Why am I constantly being asked to sign in with ID? It doesn't recognise my ID and PW even when I have reset and changed PW.

MacBook Air 13″, macOS 10.14

Posted on Jun 1, 2021 2:18 PM

Top-ranking reply

Level 3

573 points

Posted on Jun 1, 2021 2:35 PM

Hello,

I see you are having issues with your Apple ID,

Try this fix:

Go to the Settings App > Click your name at the top > Click Media and Purchases > Click Sign Out

After you have signed out, resign in.

Hope this resolves your issue!

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