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freya1010 Author

Level 1

5 points

Ipad not turning on

My ipad is stuck on the black screen and won’t turn on. It’s been on charge for many hours now and I’ve tried holding the two buttons down but still nothing! What shal I do?

iPad Pro 11-inch Wi-Fi

Posted on Jun 2, 2021 8:42 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

293,358 points

Posted on Jun 2, 2021 9:17 AM

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad or iPod touch won't turn on or has frozen – Apple Support. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

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Ipad not turning on

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