You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing Driver on Apple for Canon Printer GM2040

I just bought a new printer today as referred above and when setting it up , I found that Mac OS Big sur doesn't support this printer. No driver to be found on the web. On the other hand It works ok from my iPhone.

How can I fix this as I fear I have been wasting my money


your comments and suggestions would be greatly appreciated

Regards

Steve

iMac 21.5″, macOS 11.3

Posted on Jun 3, 2021 10:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2021 5:44 AM

Hi,


If it is not possible to return the printer, you would have to look for some kind of workaround.


You could try to save to PDF or JPEG on the Mac, then (somehow) transfer to an iPhone or iPad, and finally print from there (via the Canon PRINT Inkjet/SELPHY app). Not ideal.


Since there are Windows drivers for the GM2040, another option could perhaps be to try a virtual machine (running an appropriate version of Windows) on the Mac under Big Sur.


The experimentally inclined may even want to test a number of printer drivers for other Canon printers (the G2000 series CUPS Printer Driver would be just one example of many). However, this will take time, and there is absolutely no guarantee for success. Also, there is a certain risk involved with any printer driver experiment. Software/hardware problems cannot be ruled out. One may have to erase and reinstall everything on the computer. Data may be lost. So, do not proceed unless you know what you are doing. Make sure that at least three backup copies (on separate media) of important files (photos, etc.) are available before doing anything. Also, ensure that printer driver downloads are from official Canon sites (not from third-party web sites using similar names), or from Apple.

12 replies
Question marked as Top-ranking reply

Jun 4, 2021 5:44 AM in response to cossnmarron

Hi,


If it is not possible to return the printer, you would have to look for some kind of workaround.


You could try to save to PDF or JPEG on the Mac, then (somehow) transfer to an iPhone or iPad, and finally print from there (via the Canon PRINT Inkjet/SELPHY app). Not ideal.


Since there are Windows drivers for the GM2040, another option could perhaps be to try a virtual machine (running an appropriate version of Windows) on the Mac under Big Sur.


The experimentally inclined may even want to test a number of printer drivers for other Canon printers (the G2000 series CUPS Printer Driver would be just one example of many). However, this will take time, and there is absolutely no guarantee for success. Also, there is a certain risk involved with any printer driver experiment. Software/hardware problems cannot be ruled out. One may have to erase and reinstall everything on the computer. Data may be lost. So, do not proceed unless you know what you are doing. Make sure that at least three backup copies (on separate media) of important files (photos, etc.) are available before doing anything. Also, ensure that printer driver downloads are from official Canon sites (not from third-party web sites using similar names), or from Apple.

Missing Driver on Apple for Canon Printer GM2040

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.