You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

reset ipad?

Hi, I am trying to reset and erase all data from my ipad. My grandfather left it to me when he passed and now i cannot clear the ipad because i do not know his apple ID password. help!

iPad 2

Posted on Jun 7, 2021 10:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2021 10:53 AM

You will need to request access to his accounts to remove his account from the iPad.


See here: link-> How to request access to a deceased family member's Apple accounts - Apple Support

1 reply

reset ipad?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.