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Lost my phone got a new phone

How can u log into my Apple ID even though they send they info to the old phone I lost

Posted on Jun 7, 2021 8:51 PM

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Question marked as Top-ranking reply

Posted on Jun 8, 2021 9:40 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.  


If you can log in, you need to change/add the number on your Apple ID. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage     

1 reply
Question marked as Top-ranking reply

Jun 8, 2021 9:40 AM in response to lteez

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.  


If you can log in, you need to change/add the number on your Apple ID. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage     

Lost my phone got a new phone

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