Dolby atmos under Audio category

Question

Dolby atmos under Audio category

Hi,

I have Iphone 11 with IOS 14.6.

How can I turn on Dolby atmos, as in Setting - Music - under Audio category, there is no option appearing as Dolby Atmos.

Thanks,

Deb

iPhone 11, iOS 14

Posted on Jun 10, 2021 12:27 AM

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Answer 1

Top-ranking reply

bailier

Community Specialist

Jun 13, 2021 10:34 AM in response to Debabratta256

Debabratta256,

Thanks for the screenshots and additional information. We'd like to investigate the issue further. Please reach out to our support team for further assistance here: Get Support

Have a great day!

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Answer 2

Eric--F

Community Specialist

Jun 10, 2021 6:42 PM in response to Debabratta256

Hey Debabratta256,

We'd love to assist you with turning Dolby Atmos on for your Music app. To start, are you an Apple Music subscriber? Subscribing to Apple Music will allow you to listen to select songs in spatial audio with Dolby Atmos. More info can be found here: About spatial audio with Dolby Atmos in Apple Music

Best regards

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Answer 3

Jun 11, 2021 11:34 PM in response to SnickZ.

Hi,

Thanks for taking time answering my question.

I did restart but still no option appearing under Audio category.

I am an Apple music subscriber. Attached are the screenshots of latest IOS and Music setting.

Thanks,

Take care

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Answer 4

Jun 12, 2021 8:23 AM in response to Debabratta256

I have the same issue. iPhone 11 and iPhone 11 Pro iOS 14.5, subscribed to Apple One.

There is no option to turn it on both phones.

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Answer 5

SnickZ.

Community Specialist

Jun 11, 2021 11:28 AM in response to Debabratta256

Hi,

Thanks for the info. Does the option appear after restarting the device using the steps here: Restart your iPhone ?

Take care

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Answer 6

Jun 10, 2021 9:47 PM in response to Eric--F

Hi Eric,

Thanks for taking interest in my question.

Yes, I am a Apple Music subscriber.

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Dolby atmos under Audio category

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