You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment

Why can’t I remove old credit card and add new one

iPhone 11, iOS 14

Posted on Jun 10, 2021 7:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2021 7:20 PM

Try updating to the latest version of iOS (Currently iOS 14.6)

Also if you have any active subscriptions and/or an unpaid balance, you can't remove all payment methods on your account.


You might want to try adding your new payment method first and then removing the old one.


Follow the steps at the link below:

Change, add or remove Apple ID payment methods – Apple Support

1 reply
Question marked as Top-ranking reply

Jun 10, 2021 7:20 PM in response to Dallas_2023

Try updating to the latest version of iOS (Currently iOS 14.6)

Also if you have any active subscriptions and/or an unpaid balance, you can't remove all payment methods on your account.


You might want to try adding your new payment method first and then removing the old one.


Follow the steps at the link below:

Change, add or remove Apple ID payment methods – Apple Support

Payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.