You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro M1 suddenly shut down due to Magic Mouse connection

When i turned on Magic Mouse, M1 just shut down....

MacBook Pro 13″, macOS 11.2

Posted on Jun 10, 2021 8:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2021 9:19 PM

katness_chen_729 Said:

"MacBook Pro M1 suddenly shut down due to Magic Mouse connection: When i turned on Magic Mouse, M1 just shut down...."

-------


Seems Bluetooth isn't Working:

So, Start Here: Use "Reset the Bluetooth module" to Fix Constant Bluetooth Disconnections - User Tip


If of No Success:

Try the following, in the order provided...

  • Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait for 30 seconds, and then boot up normally, attempting another sync.


  • Try a New Admin User:

What happens when you create a new administrator user, and log int it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your macOS.


Sometimes when changes are made to the system(i.e. Updates), system configurations (i.e. for Ports) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.

1 reply
Question marked as Top-ranking reply

Jun 10, 2021 9:19 PM in response to katness_chen_729

katness_chen_729 Said:

"MacBook Pro M1 suddenly shut down due to Magic Mouse connection: When i turned on Magic Mouse, M1 just shut down...."

-------


Seems Bluetooth isn't Working:

So, Start Here: Use "Reset the Bluetooth module" to Fix Constant Bluetooth Disconnections - User Tip


If of No Success:

Try the following, in the order provided...

  • Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait for 30 seconds, and then boot up normally, attempting another sync.


  • Try a New Admin User:

What happens when you create a new administrator user, and log int it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your macOS.


Sometimes when changes are made to the system(i.e. Updates), system configurations (i.e. for Ports) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.

MacBook Pro M1 suddenly shut down due to Magic Mouse connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.