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Deleting apps from phone and Cloud

How do I delete an app from my iPhone and from the Cloud? I didn’t set the app Duo mobile up correctly so I must start over. I deleted it from my phone, but when I go to the App Store, it shows it is on the Cloud. How can I delete it from the Cloud so that I can install it again?

iPhone XR, iOS 14

Posted on Jun 11, 2021 1:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2021 1:46 PM

1606k0705 wrote:

How can I delete it from the Cloud so that I can install it again?

You cannot do that. Instead, here’s how to achieve what you’re trying to do.

  • Redownload the app from the cloud.
  • Go to Settings > General > iPhone Storage > Duo Mobile > …
  • Read and perform the appropriate deletion there. The objective is to remove all the app’s data.
3 replies
Question marked as Top-ranking reply

Jun 11, 2021 1:46 PM in response to 1606k0705

1606k0705 wrote:

How can I delete it from the Cloud so that I can install it again?

You cannot do that. Instead, here’s how to achieve what you’re trying to do.

  • Redownload the app from the cloud.
  • Go to Settings > General > iPhone Storage > Duo Mobile > …
  • Read and perform the appropriate deletion there. The objective is to remove all the app’s data.

Deleting apps from phone and Cloud

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