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Level 1

4 points

Screen time password

Every time I click forget password for my screen time and enter my Apple ID it closes out and counts as another failed attempt. How do I change?

iPhone 8, iOS 14

Posted on Jun 11, 2021 8:54 PM

Top-ranking reply

Level 10

684,615 points

Posted on Jun 12, 2021 11:18 AM

Did you use the link in the article to contact Apple Support? Try contacting Apple Support.

Work through the screens to get an email or chat option.

If necessary, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.

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