You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pages Won't Open

The Pages app isn't opening at all. When I try it just gets a message that the app quit. The report shows this message:


I've tried rebooting my computer and redownloading from the app store but the same thing keeps happening.


Process: Pages [1218]

Path: /Applications/Pages.app/Contents/MacOS/Pages

Identifier: com.apple.iWork.Pages

Version: 11.1 (7031.0.102)

Build Info: Pages-7031000102000000~2 (1A104)

App Item ID: 409201541

App External ID: 842170573

Code Type: ARM-64 (Native)

Parent Process: ??? [1]

Responsible: Pages [1218]

User ID: 501


Date/Time: 2021-06-12 19:59:06.867 -0700

OS Version: macOS 11.1 (20C69)

Report Version: 12

Anonymous UUID: AA9C76F9-0FE2-80B7-289B-198DFC19A578



Time Awake Since Boot: 540 seconds


System Integrity Protection: enabled


Crashed Thread: 19 Dispatch queue: TSAFontResourceRequest.Network


Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: EXC_ARM_BREAKPOINT at 0x00000001911d9d10 (brk 1)

Exception Note: EXC_CORPSE_NOTIFY


Termination Signal: Trace/BPT trap: 5

Termination Reason: Namespace SIGNAL, Code 0x5

Terminating Process: exc handler [1218]


Application Specific Backtrace 1:

0 CoreFoundation 0x000000018e6e1320 __exceptionPreprocess + 240

1 libobjc.A.dylib 0x000000018e40fc04 objc_exception_throw + 60

2 CoreFoundation 0x000000018e7a8064 -[__NSCFString characterAtIndex:].cold.1 + 0

3 CoreFoundation 0x000000018e7a830c -[__NSCFBoolean compare:].cold.1 + 0

4 CoreFoundation 0x000000018e639c10 -[__NSCFNumber objCType] + 0

5 CoreFoundation 0x000000018e639a10 -[__NSCFNumber isEqualToNumber:] + 32

6 CoreText 0x000000018fcdd1e0 +[FontAssetDownloadManager filterIncompatibleAsset:] + 832

7 CoreText 0x000000018fcdd5bc +[FontAssetDownloadManager availableMobileAssetsWithOptions:error:] + 848

8 CoreText 0x000000018fcddb1c +[FontAssetDownloadManager

Posted on Jun 12, 2021 8:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2021 9:00 PM

The cure is simple. Just update your macOS to the latest version, currently Big Sur 11.4.


To do that go to System Preferences > Software Update.


I see you are already running the latest version of Pages (11.1). If you use them make sure Numbers and Keynote are also updated to the latest version, currently 11.1.


SG

Similar questions

1 reply
Question marked as Top-ranking reply

Jun 12, 2021 9:00 PM in response to Rebelnote

The cure is simple. Just update your macOS to the latest version, currently Big Sur 11.4.


To do that go to System Preferences > Software Update.


I see you are already running the latest version of Pages (11.1). If you use them make sure Numbers and Keynote are also updated to the latest version, currently 11.1.


SG

Pages Won't Open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.