You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

appstore downloads

hi guys, i am using a macbook pro but i cannot download apps from my appstore.. i think my macbook is old..i need our help.

MacBook Pro 15″, OS X 10.10

Posted on Jun 16, 2021 1:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2021 9:49 AM

As hardware ages fewer apps are upgraded to work on old hardware. See if you can upgrade the macOS on your computer.


Upgrading a macOS depends upon the model Mac, specifications, and year. To get more information about your computer, choose:  (Apple menu) > 'About This Mac' in the upper left corner of any window, then "More Info..." or "System Report". There's more about this in "About System Information [Profiler] on your Mac" - https://support.apple.com/HT203001


Use the computer information, including the model year, and the links below to determine what is possible with your computer.


Click on this link to read how to get different versions of macOS - https://support.apple.com/HT211683

- The article also has links to system requirements for each OS version which you should check against your exact computer model. Note some of the model identifier articles are outdated. For any model produced in the last 5 years or so you should use the system requirements links for each OS version instead. This web site also has a reliable presentation of model and OS version compatibility: https://eshop.macsales.com/guides/Mac_OS_X_Compatibility

- It helps to have more RAM (memory) than what is noted as "minimum" for any particular system or your computer may run slowly.

- You may find you need to use Safari to get links for High Sierra and later using the Mac App Store application to open a functioning page.

- Sierra, El Capitan, and Yosemite download as a .pkg. Click on this to have a converted version placed in your Applications folder as an "Install OS..." application. Run the installer and follow the directions.

- Upgrades may take some time (up to an hour or more) to install, with restarts and blank screens.


Before upgrading, back up at least your data in case something goes wrong. See this support document: How to back up your Mac - https://support.apple.com/mac-backup


Check if your old apps will still work with with the OS you want to install - https://roaringapps.com/apps This is particularly critical if you are upgrading to Catalina or newer, as older 32 bit apps will no longer work. To check for those, try this 32 bit application scanner application --> https://www.stclairsoft.com/Go64/

1 reply
Question marked as Top-ranking reply

Jun 16, 2021 9:49 AM in response to moukah1

As hardware ages fewer apps are upgraded to work on old hardware. See if you can upgrade the macOS on your computer.


Upgrading a macOS depends upon the model Mac, specifications, and year. To get more information about your computer, choose:  (Apple menu) > 'About This Mac' in the upper left corner of any window, then "More Info..." or "System Report". There's more about this in "About System Information [Profiler] on your Mac" - https://support.apple.com/HT203001


Use the computer information, including the model year, and the links below to determine what is possible with your computer.


Click on this link to read how to get different versions of macOS - https://support.apple.com/HT211683

- The article also has links to system requirements for each OS version which you should check against your exact computer model. Note some of the model identifier articles are outdated. For any model produced in the last 5 years or so you should use the system requirements links for each OS version instead. This web site also has a reliable presentation of model and OS version compatibility: https://eshop.macsales.com/guides/Mac_OS_X_Compatibility

- It helps to have more RAM (memory) than what is noted as "minimum" for any particular system or your computer may run slowly.

- You may find you need to use Safari to get links for High Sierra and later using the Mac App Store application to open a functioning page.

- Sierra, El Capitan, and Yosemite download as a .pkg. Click on this to have a converted version placed in your Applications folder as an "Install OS..." application. Run the installer and follow the directions.

- Upgrades may take some time (up to an hour or more) to install, with restarts and blank screens.


Before upgrading, back up at least your data in case something goes wrong. See this support document: How to back up your Mac - https://support.apple.com/mac-backup


Check if your old apps will still work with with the OS you want to install - https://roaringapps.com/apps This is particularly critical if you are upgrading to Catalina or newer, as older 32 bit apps will no longer work. To check for those, try this 32 bit application scanner application --> https://www.stclairsoft.com/Go64/

appstore downloads

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.