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Refund policy

Hello! I recently requested a refund from the iTunes support service, because the subscription renewal happened by accident. I received an email saying: "The funds were returned to the account from which the payment for this purchase was made," but I did not receive the money to the account. Help me, what should I do?

iPhone 11, iOS 14

Posted on Jun 19, 2021 11:32 PM

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Question marked as Top-ranking reply

Posted on Jun 19, 2021 11:36 PM

Wait. Approved refunds take up to 30 days for most payment methods; click here for more information.


(200311)

1 reply

Refund policy

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