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Renewed my subscription by mistake

I accidentally bought an apple product but renewed my subscription by mistake. The money was withdrawn from my card. I asked for a refund. We received an answer to my e-mail on my request and wrote that the money was returned to the card from which it was debited. But there is nothing on my credit card.

Posted on Jun 22, 2021 3:49 AM

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Question marked as Top-ranking reply

Posted on Jun 22, 2021 4:41 AM

There is still process time.


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

1 reply
Question marked as Top-ranking reply

Jun 22, 2021 4:41 AM in response to anahit81

There is still process time.


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Renewed my subscription by mistake

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