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Re-downloading a song

I’m trying to redownload a song I paid for. When I go back to the iTunes page I purchased it from, it just says “purchased”, but it won’t let me re-download the song. I accidentally deleted it, thinking I was just deleting it from a playlist but it deleted from my phone completely. Do I have to be connected to the cloud to download it again? :/

iPhone SE, iOS 14

Posted on Jun 25, 2021 4:29 AM

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Question marked as Top-ranking reply

Posted on Jun 26, 2021 9:32 AM

Hello, DJ731.


Thanks for reaching out to Apple Support Communities. We see you have some questions about downloading a ringtone on your device, and we'd like to help. Can you try restarting your iPhone to see if that helps: Restart your iPhone


If that still doesn’t work, you may want to Contact Apple Support


Take care.

2 replies
Question marked as Top-ranking reply

Jun 26, 2021 9:32 AM in response to DJ731

Hello, DJ731.


Thanks for reaching out to Apple Support Communities. We see you have some questions about downloading a ringtone on your device, and we'd like to help. Can you try restarting your iPhone to see if that helps: Restart your iPhone


If that still doesn’t work, you may want to Contact Apple Support


Take care.

Jun 26, 2021 10:53 AM in response to Jmanna13

Thank you! Yes, I had called support. They refreshed the purchase for me and when that didn’t work, I thought to myself: “Maybe I should just try re-starting my phone”. It worked.


Elementary, really. And I’m feeling pretty silly since I have an immediate family member who has worked in IT for over 20 years (I don’t live with them). I could have just called them. Oops. Lol!


Thank you, for responding!


Have a great weekend.


D. Johnson

Re-downloading a song

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