You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am unable to open my iPad. It has Activation Lock and it is not accepting my email or password. How do I change my Apple ID and password

I don’t remember my Apple ID and password. My iPad shows Activation Lock. I have forgotten my email and password. How do I unlock my iPad?

Posted on Jun 30, 2021 10:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2021 10:25 AM

You’ll need to figure out your Apple ID first by following https://support.apple.com/en-us/HT201354


If you cannot figure out your Apple ID, or Reset it’s Password you’ll need proof of ownership, like the receipt from buying the iPad brand new yourself and to “Start an Activation Lock support request.”  from https://al-support.apple.com/#/kbase

1 reply
Question marked as Top-ranking reply

Jun 30, 2021 10:25 AM in response to Sunnyvatsyan

You’ll need to figure out your Apple ID first by following https://support.apple.com/en-us/HT201354


If you cannot figure out your Apple ID, or Reset it’s Password you’ll need proof of ownership, like the receipt from buying the iPad brand new yourself and to “Start an Activation Lock support request.”  from https://al-support.apple.com/#/kbase

I am unable to open my iPad. It has Activation Lock and it is not accepting my email or password. How do I change my Apple ID and password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.