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anianowak Author

Level 1

4 points

my phone is disabled and it says to connect to Itunes

when I try to connect to iTunes nothing happens

iPhone 8

Posted on Jun 30, 2021 1:40 PM

Top-ranking reply

Tesserax

Level 10

153,754 points

Posted on Jun 30, 2021 1:43 PM

Nothing happens as your computer does not recognize that your phone is connected to it OR that it does but then doesn't go any further in the restore process?

Ref:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support
If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

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my phone is disabled and it says to connect to Itunes

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