You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID

I can’t download any apps I’ve contacted apple support and they tried helping me with everything and there was nothing they could do for me can anyone help me solve this issue

iPhone 12 Pro Max, iOS 14

Posted on Jul 2, 2021 1:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2021 1:33 AM

Here is an article that may help.


2 replies

Jul 2, 2021 7:45 AM in response to shanea112

What happens when you try? Error message(s)?


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.