We are in activation lock and do not know our apple id or password help

Hello Help2304,

This article will walk through steps for finding your Apple ID if signed in on other Apple devices or websites. If you forgot your Apple ID - Apple Support. If you are not singed in anywhere your can look-up your Apple ID using this link. https://iforgot.apple.com/appleid

Once you know the Apple ID you can then reset your Apple ID password using the steps in this article. If you forgot your Apple ID password - Apple Support. Assuming you are not already signed in or have two factor authentication on, make sure to follow the steps below ”If you can't change or reset your password” which I will paste here.

"If you can't change or reset your password

If you tried the previous steps and were unable to change or reset your password, you may not be signed into iCloud on an eligible device or have two-factor authentication enabled for your Apple ID. You'll need to try these steps instead. 

Accounts with or without security questions

1. Go to your Apple ID account page and click "Forgot Apple ID or password."
2. Enter your Apple ID. Did you forget your Apple ID?
3. Select the option to reset your password, then choose Continue.
4. Choose how to reset your password:

• • If you have an account with security questions set up, you can select "Answer security questions" and follow the rest of the steps.
  • To get email instead, select "Get an email." To reset your password, use the email that we send to your primary or rescue email address. Didn't get the email?
  • If asked for a Recovery Key, use the steps for two-factor authentication or two-step verification instead.

Accounts with two-step verification

1. Go to your Apple ID account page and click "Forgot Apple ID or password." 
2. Enter your Apple ID, select the option to reset your password, then choose Continue. Did you forget your Apple ID?
3. Enter your Recovery Key for two-step verification.*
4. Choose a trusted device.* We'll send your device a verification code.
5. Enter the verification code.
6. Create a new password, then select Reset Password.

After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.

* If you permanently lost your Recovery Key or access to your trusted device, you can't change your password."

I hope this helps.

See If you forgot your Apple ID - Apple Support

or

If you forgot your Apple ID password - Apple Support