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Kilobyte12 Author

Level 1

4 points

I can’t activate Touch ID

How do I activate Touch ID when Touch ID always fails. Can you help

iPhone 6s, iOS 15

Posted on Jul 3, 2021 12:56 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,018 points

Posted on Jul 4, 2021 12:55 AM

If you're using a case or screen protector, make sure it doesn't cover the Touch sensor or the surrounding ring. Go to Settings > Touch ID & Passcode and make sure iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.

If Touch ID isn't working on your iPhone or iPad – Apple Support

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I can’t activate Touch ID

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