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MLT47 Author

Level 1

8 points

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Hi guys my iPhone 8 Plus screen is frozen and not turning off what should I do to restart it

iPhone 8 Plus, iOS 14

Posted on Jul 10, 2021 3:21 AM

Top-ranking reply

ProustGiulio

Level 10

209,082 points

Posted on Jul 10, 2021 3:24 AM

Start here:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

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