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SueMalek Author

Level 1

4 points

MacBook not starting correctly

I start up my Mac but it will not go beyond the apple icon

MacBook Air 13″, 10.15

Posted on Jul 12, 2021 6:01 AM

Top-ranking reply

PRP_53

Level 10

91,807 points

Posted on Jul 12, 2021 6:52 AM

Restart and immediately hold the Shift key until the Apple Logo is presented and then release. This is Are Mode and will do a repair disk, clear cache files and only load Apple Software, extensions and fonts. So, it loads slowly - normal.

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MacBook not starting correctly

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