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Auto-expanding mail folders to file emails not working

Macbook Air (13-inch, 2017)

Big Sur 11.4


If my email folders were closed, I used to be able to drag/drop emails into sub-folders.


So grab an email via mouse, hover over an email folder which would then auto-expand to show any sub-folders nested under main folder so I could drop the email into the relevant sub-folder.


Recently this has stopped working - the folders are not expanding to reveal the sub-folders requiring me to manually expand the folder in advance in order to show the sub-folders in order to drop an email I want to file.


I recently updated to Big Sur 11.4 - not sure if that has any bearing?


Suggestions?


Thanks!


MacBook Air 11″, macOS 10.12

Posted on Jul 13, 2021 9:45 AM

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Question marked as Top-ranking reply

Posted on Jul 13, 2021 1:01 PM

Check to make sure a spring-loading delay is checked in the Accessibility system preferences, Pointer Control, Mouse & Trackpad. If it is, toggle it off then on.

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Auto-expanding mail folders to file emails not working

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