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Please help. I just realized I have been getting charged for Apple Music for like a year now and I have never nor do I use it!! Can you please refund all the unauthorized charges ASAP?

Please help! I’ve been charged for Apple Music without authorization for like a year or more. I need a refund ASAP

Posted on Jul 13, 2021 9:49 AM

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Question marked as Top-ranking reply

Posted on Jul 13, 2021 9:54 AM

I doubt you will be able to refund all of it. I can only request a refund back to May myself


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

2 replies
Question marked as Top-ranking reply

Jul 13, 2021 9:54 AM in response to Sphillips10

I doubt you will be able to refund all of it. I can only request a refund back to May myself


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Jul 13, 2021 9:53 AM in response to Sphillips10

Hello,


First confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn "How to cancel a subscription from Apple." - https://support.apple.com/HT202039

• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Read the link to see what to do about subscriptions that do not appear in your list.

• Canceling a subscription does not automatically start a refund. If you want to do that:


See how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If Report A Problem does not work for a subscription refund you may have to make a special request. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF51002&category_id=SC0060&symptom_id=23330


Click on this link to see 'How to cancel Apple Music' on the web. --> https://support.apple.com/HT212047


Please help. I just realized I have been getting charged for Apple Music for like a year now and I have never nor do I use it!! Can you please refund all the unauthorized charges ASAP?

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