You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My email address is not available for my Apple ID

i’m trying to change my apple id email, when when i enter my email it tells me “this email address is not available” even though it’s not used for any other apple id, is there any way to fix this and add my new email to my apple id?


[Re-Titled by Moderator]

Posted on Jul 17, 2021 11:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2021 12:21 PM

If you get that message it means that email is used as an Apple ID email, or even as a recovery email on another Apple ID.


Make sure its not associated with any other Apple ID:

About your Apple ID email addresses – Apple Support (UK)


You can check if the email is an apple ID by entering the apple ID in https://iforgot.apple.com/password/verify/appleid


If you get options to reset password its an apple ID.

If it says " This Apple ID is not valid or not supported." It's not an Apple ID


If you still can't figure out what is going on you can try and:

Contact Apple for support and service - Apple Support


Good luck!


1 reply
Question marked as Top-ranking reply

Jul 17, 2021 12:21 PM in response to Spacebackpack

If you get that message it means that email is used as an Apple ID email, or even as a recovery email on another Apple ID.


Make sure its not associated with any other Apple ID:

About your Apple ID email addresses – Apple Support (UK)


You can check if the email is an apple ID by entering the apple ID in https://iforgot.apple.com/password/verify/appleid


If you get options to reset password its an apple ID.

If it says " This Apple ID is not valid or not supported." It's not an Apple ID


If you still can't figure out what is going on you can try and:

Contact Apple for support and service - Apple Support


Good luck!


My email address is not available for my Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.