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Level 1

4 points

Stolen

I’m trying to get a new phone I have Apple care . They stole my phone .

iPhone 11 Pro Max, iOS 14

Posted on Jul 17, 2021 6:34 PM

Top-ranking reply

Level 10

230,678 points

Posted on Jul 17, 2021 6:41 PM

Unless you have AppleCare+ with Theft and Loss, AppleCare+ will not get you a new phone. You are responsible for purchasing a new one. Start here for a stolen phone. If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

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